Responsible Gaming Principles
Vavada’s responsible gaming framework is based on three fundamental pillars:
- Ensuring player safety;
- Esuring the safety of the gaming process;
- Providing protection from gambling addiction.
To achieve these goals, the company monitors expert recommendations from medical and research organizations. These recommendations help us create and improve our online infrastructure that is understandable and safe.
Player Safety
Vavada is committed to protecting its users, especially when it comes to age restrictions and data protection. Gambling is prohibited for persons under 18 years of age, and we strictly adhere to this legal requirement. Therefore, the registration process includes a mandatory step to confirm the date of birth of users.
In addition to preventing minors from accessing the site’s functions, the platform guarantees complete privacy for each player. All personal and payment data is securely processed and stored using our reliable and proven systems. Protecting user information is part of creating a responsible gaming environment.
Combating Gambling Addiction
While most people enjoy online gambling in moderation, some people may develop habits that resemble an unhealthy addiction over time. As we know, various behaviors such as shopping, sports, or even eating can become obsessive and addictive for some, and gambling is no exception. Vavada encourages its users who notice clear signs of addiction in themselves to pause their gambling and take a responsible approach to continuing this activity.
If you notice significant and alarming changes in your gambling habits, or feel that you are losing control over your behavior, you should consider seeking help. Professional help from relevant organizations can provide the quality support you need. Vavada encourages all players concerned about their behavior to contact these services sooner rather than later, before the problems worsen and affect the rest of your life.
Player Responsibility
We are absolutely convinced that the decision about whether to play and how much to spend when playing is made by the person himself, and this is his inalienable right of self-realization. Self-control and awareness of your actions are the most effective ways to prevent gambling problems.
The platform supports its users in this by providing the clearest possible information and safe features that ensure safe participation. But ultimately, the responsibility still lies with the player. Vavada, whenever possible, helps users make informed decisions in their actions, remaining within reasonable limits.
Prevention of Gambling Among Minors
Persons under the age of 18 are strictly prohibited from accessing games or entertainment on the Vavada app and website. The platform verifies age during registration and takes this requirement very seriously, without allowing exceptions. At the same time, parents and guardians also play, and should play, an important role in protecting minors from the effects of gambling, and they cannot be relieved of responsibility. Users are advised to keep their login credentials secure and ensure that children do not have access to their accounts and are cut off from gambling. Vavada recommends installing parental control software or internet filters that block minors from accessing inappropriate content, including gambling.
When Gambling Is no Longer Fun
Vavada views gambling as an acceptable form of entertainment, nothing more. The games offered are meant to be enjoyed within the existing limits, and most people do indeed view them as such, sharing our view on this. However, some users may have difficulty understanding or managing their risks and may lose the ability to control their gambling behavior. When this happens, gambling can no longer be considered a harmless activity and requires closer attention to such behavior.
To protect such people, Vavada may temporarily restrict their access to games. While casual gambling for fun is generally accepted, excessive or uncontrolled gambling can become a serious problem for the person and their loved ones. The company strives to address this problem with the help of instructions and appropriate tools.
Problem Gambling
Problem gambling is behavior that clearly harms a person’s personal, family or work life. If people continue to gamble even though serious consequences of such gambling have already been observed, their actions may indicate the development of an addiction.
In 1980, pathological gambling was officially recognized as a mental disorder in the International Classification of Diseases. This disorder is described as a persistent, increasing desire to gamble, even if it leads to serious consequences such as family breakdown, job loss, or financial ruin.
Only certified professionals can diagnose gambling addiction, as there are clear criteria. However, there are signs that can immediately indicate the development of a problem. If you find five or more of the following signs in yourself, you may already be facing a gambling problem:
- Constantly thinking about gambling and spending a lot of time playing;
- Increasing the size of your bets over time;
- Repeated, but equally unsuccessful attempts to quit gambling or cut down on the time spent on it;
- Feeling irritable or restless when you are separated from the opportunity to gamble;
- Using gambling to cope with life stress or negative emotions;
- Trying to recoup losses by gambling even more than before;
- Deliberately hiding your gambling behaviour from other people;
- Engaging in illegal activities to fund your gambling;
- Having conflicts with family or friends over gambling;
- Borrowing money to continue gambling.
Help and Support Services
If you or someone you know is struggling with gambling, there are support organisations that may be of help:
- GamCare: A UK charity offering confidential help and advice for gambling problems. Visit www.gamcare.org.uk or call their confidential helpline on 0845 6000 133. International users can find local resources on the GamCare website.
- Gamblers Anonymous: a global community of people helping each other overcome gambling addiction. You can find your local group or international support at www.gamblersanonymous.org.uk.
- Gambling Therapy: provides global online support and counselling for anyone suffering from gambling addiction. Visit www.gamblingtherapy.org for more information.
Self-Exclusion
Self-exclusion is a powerful tool that allows a player to voluntarily, by their own efforts and determination, stop all access to all gambling services, including those provided by Vavada. To request the self-exclusion function, contact customer support and specify the duration of this step. They will explain the sequence of actions to be taken.
It should be clearly understood that exclusion on other online platforms does not apply to Vavada by default! If you wish to stop gambling completely anywhere, you will need to submit separate exclusion requests to each service, including Vavada.
Once you have activated the self-exclusion feature for a certain period, this cannot be reversed until the set time has expired. During the exclusion period, you are not allowed to create new accounts, nor are you allowed to use your old one. Attempts to do so violate Vavada’s terms and conditions and may result in your original account being permanently blocked.
If Vavada notices problematic behavior (signs of loss chasing, erratic playing patterns, excessively long gaming sessions), the company may contact you to determine with you whether an exclusion should be applied.
Responsible Gaming Rules
To ensure your gaming experience is as safe and enjoyable as possible, follow these basic rules:
- Only play when you are calm, focused and in control of the situation;
- Take regular breaks during gaming sessions;
- Set your monthly gaming budget in advance and try not to exceed it;
- Set a realistic winning target and stop when you reach it;
- Decide how much you can afford to lose before you start gambling;
- Never gamble while under the influence of mind-altering substances or medications;
- Avoid gambling when you are feeling sad, angry, depressed or experiencing negative emotions;
- Use self-exclusion if you have already been diagnosed with a gambling problem or want to stop gambling for any other reason.
Vavada encourages all players to strictly follow these recommendations and encourages anyone who has questions or concerns to contact support at admin@vavada.net.